Shipping Policy
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Estimated delivery times:
- Standard Shipping: 5-8 business days
- International Shipping: Varies by destination
Shipping Restrictions
- We currently ship to all countries.
- We do not ship to North Korea.
Order Tracking
- A tracking number will be provided once your order has shipped. You can track your package on our designated tracking service or on a separate site.
Lost, Stolen, or Damaged Packages
- We are not responsible for lost or stolen packages after they have been marked as delivered.
- If your package arrives damaged, please contact us within 90 days with photos of the damage, and we will assist you in filing a claim.
International Shipping & Customs
- International customers are responsible for any customs duties, taxes, or import fees.
- Delays caused by customs are beyond our control.
Changes & Cancellations
- Orders can be modified or canceled within 24 hours of purchase. Once shipped, they cannot be changed.
For any shipping-related questions, please contact us at ucasecontactteam@gmail.com.